Work

Mount Street Printers

Operations & systems

Client
Mount Street Printers, Mayfair
Role
Operations Manager
Year
Since 2024

Bringing structure to a Mayfair print studio, across sales, production, design and admin.

  • Designed and rolled out 20+ SOPs across key operational functions.
  • Introduced weekly and quarterly operating rhythms, from leadership meetings to quarterly planning.
  • Built monthly and quarterly reviews to give leadership clear visibility.
  • Coordinated recruitment and onboarding for five hires across production, retail and sales.
  • Improved the Shopify store, from campaign planning to an archive sale.
  • Delivered launch photography, campaign content and a rebrand across digital and physical touchpoints.